A new version of LINKcat will become available for South Central Library System users on Friday, April 17.
The transition to the new software will begin at 5pm on Sunday, April 12 and continue through Thursday, April 16. LINKcat and the LINKcat mobile app will be unavailable during that time. Library locations will still be able to offer limited services to users including checkout with a library card, computers, printing and copy service, faxing, and access to Libby and databases. Patrons will not be able to renew items, renew accounts, place holds, pay for lost or damaged items, or create new accounts. During this offline period, due dates on library items will be extended to ensure minimal impact for users. Additionally, overdue fines will not be incurred during this period.
New features in LINKcat include the ability to manage Overdrive/Libby checkouts and holds from within LINKcat. There will be several changes to the search feature in LINKcat, including the ability to browse authors and subjects. Other changes continue to empower users with increased control over their LINKcat accounts, adding the ability to reset a password via email, as well as updating specific contact information like email address and phone number.
Some things will change when the system becomes available. LINKcat PINs/Passwords were unable to be migrated to the new software system. PINS will be reset to cardholders birthdate (MMDD). All patrons will be able to login online using their birthday (MMDD) and can then reset their password in their LINKcat account. Detailed instructions will be shared at help.linkcat.info.
Additional information about the planned downtime April 12-16 and new features coming to LINKcat is available in printed materials at libraries and online at https://help.linkcat.info.
